The Federal Government has warned telecommunications operators to improve service quality or face regulatory sanctions, stating that recent reforms have stabilized the sector and removed excuses for poor network performance.
Minister of Communications, Innovation and Digital Economy, Dr. Bosun Tijani, issued the warning in a statement on Sunday, emphasizing that Nigeria’s connectivity gaps were largely structural, driven by years of underinvestment and constraints on operators.
The government has tackled these problems through long-term infrastructure planning and immediate sector-stabilization measures aimed at restoring sustainability and investor confidence.
These long-term reforms focus on expanding infrastructure through new fibre deployment and tower rollout initiatives designed to close critical gaps in the digital backbone.
Funding has been secured with support from the World Bank for Project BRIDGE, alongside additional investments in satellite capacity to boost nationwide coverage. These interventions are expected to transform connectivity over the next two to five years, enabling businesses and households to access reliable high-speed internet beyond unstable mobile connections.
“When we assumed office, it was clear that Nigeria’s connectivity challenges were structural, driven by years of underinvestment in infrastructure and constraints that limited the ability of operators to deliver quality service,” the Minister noted.
“We have addressed this on two fronts. First, the long-term structural solution. We have secured funding, led by the World Bank, and established the framework for a special purpose vehicle with Project BRIDGE, to deliver nationwide open access fibre infrastructure.
These changes have restored operator profitability and created a more transparent, market-driven environment, giving telcos the capacity to invest in network improvements.
“It is now the responsibility of telecom operators such as MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile to take all necessary steps to resolve network challenges and deliver the level of service Nigerians expect,” the minister insisted.
The Nigerian Communications Commission (NCC) has been fully empowered to monitor performance, enforce standards, and ensure compliance, with sanctions expected for defaulting operators.
“It is now the responsibility of telecom operators such as MTN Nigeria, Airtel Nigeria, Globacom, and 9mobile to take all necessary steps to resolve network challenges and deliver the level of service Nigerians expect,” the minister insisted.
The Nigerian Communications Commission (NCC) has been fully empowered to monitor performance, enforce standards, and ensure compliance, with sanctions expected for defaulting operators.
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